Terms and Conditions
Last updated on 26 June 2017
- Any reference to ‘Royal Society of Chemistry Language Editing Service’ is to the service provided by the The Royal Society of Chemistry in partnership with Edanz Group Global Ltd
- Any reference to ‘RSC’, is to The Royal Society of Chemistry as an organisation.
- Any reference to ‘Edanz’, ‘We’, ‘Us’ and ‘Our’ is to Edanz Group Global Ltd.
- Any reference to ‘You’ and ‘Your’ is to you as an individual user of the Service
- Any reference to ‘the Service’ is to the language editing service offered through www.rsc-editing.org.
- Any reference to ‘Documents’ is to any work submitted by You to Us for proofreading or editing.
- Any reference to ‘Working Day’ is to a day on which banks are open for business in the City of London.
Any contract to purchase the Service is with Edanz.
Edanz owns and operates the website www.rsc-editing.org (“Site”) and is a company incorporated and existing in accordance with the laws of Japan under number 5290001032785 whose registered office is at Edanz Bld. 2-12-13 Minato, Chuo-ku, Fukuoka 810-0075, Japan. Edanz is engaged in the business of providing editing, review and development services in respect of manuscripts to individual and institutional clients globally. The Site is made available in conjunction with the RSC, a company incorporated in England by Royal Charter (Registered No. RC000524) and a Registered Charity No. 207890 with its registered address at Burlington House, Piccadilly, London, W1J 0BA.
In addition please read Our Privacy & Cookies Policy found here which applies to Our collection and use of Your personal data/information in relation to Our site.
These Terms will apply to any contract between You and Us for the sale of the Service to You (“Contract”). Please read these Terms carefully before ordering the Service from Our site. Please note that before placing an order You will be asked to agree to these Terms and by clicking on the button marked “I agree to the Royal Society of Chemistry Language Editing Service Terms & Conditions, Privacy & Cookies Policy” at the end of the order process, You are confirming Your agreement to be bound by these Terms. If You refuse to accept these Terms, You will not be able to order the Service from Our site.
You should print a copy of these Terms or save them to Your computer for future reference. We will not file or otherwise keep a copy of the Contract between us and a copy of the concluded Contract will not be available from Us at a future time and date.
1. These Terms;
1. Revising our Terms
1.1 We reserve the right to modify or amend these Terms of Service at any time and any revised version will be effective immediately on display on Our sites. You will be subject to the policies and terms and conditions in force at the time that You order the Service from Us. Whenever we revise these Terms in accordance with this clause, We will keep You informed and give You notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
2. Using the Service
2.1 We will, wherever possible, ensure that the information contained in these Terms of Service is accurate and up-to-date, but We accept no liability for omissions or errors therein or their consequences.
3. Your Personal Data/Information
3.2 Your personal data/information will be shared with the RSC for the RSC’s administration and analytical purposes. We confirm that We will not release Your personal data/information to any company outside of the Edanz or RSC groups of companies for mailing or marketing purposes.
3.3 In order for You to receive the Service Your personal data will be processed outside of the European Economic Area (“EEA”) When you click on the button marked “I agree to the Royal Society of Chemistry Language Editing Terms and Conditions, Privacy & Cookies Policy” then You are confirming Your agreement for Your personal data to be so transferred.
3.4 All our editors sign confidentiality agreements and will not make any client information available to anyone outside Royal Society of Chemistry Language Editing Service unless authorised in writing by you.
4. Description of service
4.1 The Service is provided subject to these Terms . By using this website and/or the Service, You expressly agree to these Terms . You understand and agree that the Service is provided on an “as is” and “as available basis”. We reserve the right to modify, suspend, or discontinue the Service with or without notice at any time and without any liability to You.
4.2 The Service comprises the following elements:
(i) editing for grammar, clarity and accuracy of scientific expression;
(ii) clear communication of the novelty and significance of your research;
(iii) editing to the requirements of your target journal;
(iv) the option of editing of references.
4.3 We will give You the option to have two rounds of editing at no additional cost. A second round of editing may be needed to ensure communication and clarity between You and the editor. In such cases Our editor will leave comments or suggestions for You during the first round of editing. You then have the option to reply to any comments and make any changes You require and return the Document for a second (clarification) edit.
4.4 The Service does not include the following:
(i) a review of the substance of the Document(s) submitted to Us; and
(ii) any guarantee that Your use of the Service will result in publication of your Document(s).
5. Placing an order on our sites
5.1 When placing an order for the Services, the process will be available in the English, Chinese and Japanese languages.
5.2 Our order process allows You to check and change Your order and/or amend any errors before submitting Your order to Us at any time up to the point of clicking the “Make Payment” button. Please take the time to read and check Your order at each page of the order process.
5.3 When You do submit Your request for an order You are making an offer to purchase the Service and We reserve the right to accept or decline Your order, or any part of Your order.
5.4 When you click the “Make Payment” button Your payment will be taken by Edanz. Payment is taken in accordance with Clause 8.4 immediately on placing Your order. After You place an order and Your payment has been processed in accordance with Clause 8.4, you will receive an email from Us acknowledging that your order has been received (“Order Acknowledgement Email”). Our Order Acknowledgement Email will be deemed as confirmation of Our acceptance of Your order and such acceptance brings into existence a legally binding contract between us on these Terms.
6. Delivery of the Service
6.1 Our aim is to provide the Service as ordered by You within 3 days.
6.2 All editing of the Documents will be provided by English speaking copy editors.
6.3 The Service will be provided with reasonable care and skill.
7. Price of the Service
7.1 The price of the Service will be as quoted on Our Site from time to time. We take all reasonable care to ensure that the prices are correct at the time when the relevant information was entered into the system. However if We discover an error in the price of the Service You ordered, please see Clause 7.4 for what happens in this event.
7.2 Prices for the Service may vary from time to time, but changes will not affect any order which We have confirmed with an Order Acknowledgement Email.
7.3 After selecting the Service You are purchasing, the price shown to you excludes VAT (unless indicated otherwise). The total price will include VAT (if applicable) and will be shown to You prior to completing Your online order and any Contract being concluded.
7.4 Whilst We try to ensure that all prices We display and quote are accurate, some of the Services on Our site may be incorrectly priced. If We discover any error in the prices of the Service(s) You have ordered and this is less than the price stated on Our site, We will charge you the lower amount. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by You as a mispricing, We do not have to provide the Service to You at the incorrect (lower) price. If We discover any error in the prices of the Services You have ordered and this is greater than the price stated on Our site, We will inform you as soon as possible, and give You the option of recommencing Your order at the correct price or cancelling it. If We are unable to contact You, We will treat the order as cancelled. If We cancel Your order or You cancel Your order in accordance with this Clause 7.4 and We have already processed Your payment, You will receive a full refund.
8. How to Pay
8.2 All price(s) for the Service will be displayed on Our site in US Dollars/GB Pounds except for China and Japan when all pricing will be displayed in the local currencies.
8.3 The total price will be shown to You prior to completing Your online order.
8.4 You can only pay for the Service using a credit card (if You are aged 18 years or older) or a debit card or by bank transfer according to the options available to You during the order process. You hereby confirm that You are the person authorised to use such credit card, debit card or to make such bank transfer. You will submit Your payment details to Us over a secure link and an authorised amount verification will be taken immediately from Your credit card or debit card or if, via bank transfer at the end of the same working day on which the order is placed.
8.5 You will be charged in the currency as indicated via our site which, if not the country of your bank account, will be converted by Us into the currency of Your bank account, when processed. We are not responsible for any additional charges Your bank may apply.
9. Right to cancel contracts for Services
9.1 You have the right to cancel the Contract within 14 days without giving any reason. However please note the terms of Clause 9.6 below.
9.2 The cancellation period will expire after 14 days from the day of the conclusion of the Contract.
9.3 To exercise the right to cancel, You must inform Us, Edanz Group Global Ltd, Edanz Bld. 2-12-13 Minato, Chuo-ku, Fukuoka 810-0075, Japan (telephone number +81 50 5532 3619 and email support(at)rsc-editing.com) of Your decision to cancel the Contract by a clear statement (e.g. a letter sent by post, fax or email).
9.4 To meet the cancellation deadline, it is sufficient for You to send your communication concerning Your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
9.5 If You cancel the Contract, We will reimburse to You all payments received from You.
9.6 If you requested that the performance of the Service started during the cancellation period then You shall pay Us an amount which is in proportion to what has been performed, in comparison with the full coverage of the Contract, until you have communicated to Us Your cancellation from this Contract.
10. Your intellectual property rights
10.1 We and Our employees make no claims on any work submitted to Us for proofreading or editing. Any documents (“Documents”) submitted will remain Your intellectual property. Editors have signed a confidentiality agreement to waive their claim to any intellectual property submitted through the Service. You represent, warrant, and agree that You own all rights in the Documents or otherwise have obtained sufficient rights to grant the rights You grant by these Terms of Service and that nothing in the Documents will:
(i) be dishonest, inaccurate or likely to deceive any person; and
(ii) contain any material which is defamatory of any person or entity; and
(iii) in any way subject or may subject any person or entity to any derogatory treatment; and
(iv) in any way promote sexually explicit material, violence, terrorism or other activities that risk national security; and
(v) contain any material which is obscene, offensive, hateful or inflammatory; and
(vi) promote discrimination based on race, sex, religion, nationality, disability, gender, marital status, sexual orientation or age; and
(vi) violate and/or infringe any applicable law, such as copyright, database right or trade mark of any other person or entity; and
(vii) suggest any endorsement or approval by Us of a product or service (for instance, a personal website) or any non-Edanz or non-RSC entity, product or content or any belief or opinion expressed within a product or service.
10.2 You will be responsible for making back-up and archival copies of Your Documents. In no event will We be responsible to You or any other person for any loss, corruption or alteration of documents.
11. Our intellectual property rights
11.1 You acknowledge that We and/or Our licensors own all rights, title and interest in and to the Service (the “Rights”), and such Rights are protected by UK and international intellectual property laws. You agree that you will not use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service.
12. Disclaimer of warranties
12.1 We make no representations whatsoever about the suitability of the information contained in these Terms of Service. All information is provided “as is” without warranty of any kind, express or implied, without limitations, warranties of title or implied warranties of satisfactory quality or fitness for a particular purpose.
12.2 Your use of this website and the Service is at Your sole risk.
12.3 You warrant that:
(i) Your use of this website and of the Service complies with these Terms of Service; and
(ii) Your Document(s) and each and every part thereof, is an original work by You, or You have obtained all rights, licences, consents and permissions necessary in order to use Document(s); and
(iii) Your Document(s) do not and will not infringe or violate the rights of any third party, including without limitation, any intellectual property rights, publishers’ rights, rights of privacy or publicity or rights in confidential information; and
(iv) You will be liable to Us and indemnify Us for any breach of this warranty. You are responsible for any loss or damage We suffer as a result of Your breach of this warranty.
12.4 Without limiting the generality of the foregoing, You acknowledge and agree that We do not:
(i) review the substance of Documents submitted to Us; or
(ii) represent, warrant or guarantee that Your use of the Service will result in publication of your Documents.
13. Limitation of liability
13.1 To the fullest extent permitted by law, We shall not be liable for any indirect, incidental, consequential, exemplary, special or other damages arising out of or in connection with these Terms including Your use or inability to use any information on Our site via any websites linked to Our site(s) and any material posted on it, without limitation, for loss of profit, loss of revenue, loss of contracts, business interruption or for loss of data, whether in contract, tort or otherwise.
13.2 Subject to clause 13.3 Our total liability to You in respect of all losses You suffer as a result of buying the Service will in no circumstances exceed the total purchase price of the Service You purchased.
13.3 We do not in any way exclude or limit Our liability for:
(i) death or personal injury caused by Our negligence;
(ii) for fraud or fraudulent misrepresentation;
(iii) breach of the terms implied by the Supply of Goods and Services Act 1982;
(iv) under section 2(3) of the Consumer Protection Act 1987; or
(v) for any other matter for which it would be illegal for Us to exclude or limit, or attempt to exclude or limit, Our liability.
13.4 We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under a Contract, including but not limited to delivering the Service to You, that is caused by events or circumstances beyond Our reasonable control.
14. Communications between us
14.1 By law, We are required to send You some information and communications in writing. When using Our site, You accept that communication with Us will be mainly electronic. We will contact You by e-mail or provide You with information by posting notices on Our site. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communication be in writing. This condition does not affect Your statutory rights.
15.1 All notices given by You to Us must be given to Edanz Group Global Ltd at Room 301, 3rd Floor, Sun Hung Kai Centre, 30 Harbour Road, Wanchai, Hong Kong; email firstname.lastname@example.org. We may give notice to You at either the e-mail or postal address You provide to Us when placing an order. Notice will be deemed received and properly served immediately when posted on Our website, 24 hours after an e-mail is sent, or three (3) days after the date of posting of any letter.
16. Transfer of rights and obligations
16.1 The Contract between You and Us is binding on You and Us and on our respective successors and assigns.
16.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of Your rights or obligations arising under it, without Our prior written consent.
16.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of Our rights or obligations arising under it, at any time during the term of the Contract. Any such transfer will not affect Your rights or Our obligations under these Terms.
17. Waiver of rights
17.1 If We, at any time during the term of the Contract, fail to insist that You perform any of Your obligations under these Terms, or if We do not enforce Our rights against You, or if We delay in doing so, that will not mean that We have waived Our rights against You and will not mean that You do not have to comply with those obligations. If We do waive a default by You, We will only do so in writing, and that will not mean that We will automatically waive any later default by You.
18.1 Each of the provisions of these Terms operates separately. If any Court or relevant authority decides that any of them are unlawful, invalid or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by law.
19. Entire agreement
19.1 These Terms and any document and/or policy expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
19.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms.
19.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms.
20. Law and jurisdiction
20.1 Contracts for the purchase of the Service through our site(s) will be governed by English law. Any dispute arising from, or related to, such Contracts (including without limitation, any non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.